tips

Teams: 8 things that can go wrong.

Nº 2. Great meetings, but no action, guilt and blame.

Sometimes meetings can be very different from the scenarios we looked at last time. You may find yourself in a fast, participative meeting full of ideas and really great fun. The group covers a range of issues and concrete decisions and action steps are agreed.

But, nothing happens. No one delivers.

At the next meeting, the meeting leader and those team members who actually did something succomb to temptation. The get angry, start blaming and give out "punishments". The idea being that this tough approach will produce results next time.

In my experience, this is a "quick fix" that can give short term results, but has a negative effect long term teamworking and on medium and longer term performance.

Individuals think twice before taking on responsibility, before offering ideas, before committing to group success. Truth and transparency are locked away; less risk to the individual of blame and public recrimination.

As with so many things, a little preparation and pre-work at the beginning can produce great results and avoid the avoidable.

So, here is a 5 point discussion process to help a team to set its objectives and generate the motivation to achieve them. This means discussion and not just Question and Answer.

  • What are the critical success factors for this organisation today?
  • Where can our team best contribute to achieving them? What are the priorities for the team?
  • What can each team member best contribute to achieving the team objectives?
  • If each of us meets our objetives, will our team have made a significant contribution to the success of the organisation?
  • If each of us meets our objectives, will our team have made a significant contribution to the organisation?

Each of the steps requires discussion, making notes, summaries and at the end explicit agreement and commitment by whole team.

The additional steps to take are:

  • make sure action decided upon has a name attached to it
  • check that the understands and agrees to the action
  • review the progress of all actions at next meeting
  • helpfully discover what hasn't been done and the factual reasons why. Avoid blame and stop others from blaming. Find out how others can help
  • look for and celebrate/congratulate achievements.

Adhere to these simple guidelines and you can prevent a good team from degenerating into a friendly, unstructured group that is not going very far; and heading for trouble in the long run. Prevention is better than cure.

We will look at the remaining 6 problems in future newsletters. The information and advice is focused on team working, but is also of much wider application in our day-to-day lives.



humour

This is for reading practice.

You may find the accent to be very strong, so just read the subtitles. I have watched at least 6 times and still find it funny!

 





Good morning.

 

If you like humour, just go straight to the bottom of the page and watch the video.

 

We will be testing our interactive Online learning system in August and September. There is space for 10 people to try it out and to get some English practice over the internet, speaking and listening. Interesting subjects and with a real live teacher!

 

If you would like to help us to shape a learning platform that works, drop me a email.

 

In today's Newsletter

1. Tips: Team problems and meetings 2.

2. Humour: Change is nothing new: Medieval HelpDesk.

3. Programs: How you can improve your English with us.

Enjoy the read and enjoy the summer!

summer programs

The current period of July through to September is often a good time for many people to make breakthroughs with their English.

The summer feeling is here now; warm sunshine, blue skies, holidays around the corner and for many people an alert and relaxed mind. Ideal conditions to make good progress.

No time. Too far away?

Santiago, Nuria and Maria Rosa can't take much time away from their desk. They are busy people. What do they do? A twenty minute PhonePill session between 4 and 8 times a week.

In fact, Nuria has been doing this for a year now, with truly remarkable results.

One2One Sessions in Barcelona

One2One classes in your office every day for one, two or even three weeks is a good solution. With three or four hours per day, do you think you will progress? Of course you will!

Is it possible to talk for four hours? Isn't it stresssful, tiring, boring....? The short answer is: No.

That's why Anna, Ernest, Joan Carles and Josep Maria have already made plans.

What about you? Call us to have a chat about your particular needs and goals.

Call Albert on 93 238 71 40.