Dear Visitor,

Making Effective Web Presentations: Improve your online presentations. If you want details about our 4 week program via teleconference and Adobe Connect Pro (similar to LiveMeeting, NetMeeting, SameTime, WebEx...), just send me an email.

Open evening : At the end of May we will have a small 'Open Evening' in our office. You will be able to come and meet some of our team. The idea is to have a chat as well as some nibbles and glass or two of cava! Keep an eye on your email Inbox for more details.

We will also be ready to video interview any volunteers about their PhonePill experience. One or two minutes at most; relaxed and no obligation or pressure.

Give Diego a call on 93 390 27 20 if you want to know more, or send him an email.

For marketing and sales people who want to discuss how to use Social Media - LinkedIn, FaceBook, Twitter.

Between mid-May and mid-June we will run a series of sessions looking at Social Media within the marketing mix.

Give me a call on 93 390 27 20 if you want to know more, or send me an email.

Next cultural event:

Barcelona: visit to Federico Fellini: The Circus of Dreams

Madrid: visit to Turner and the Masters - Tate Gallery Collection

Tips

Negotiating: Win-win or start with "No."

In a book I looked at recently, the author believes that negotiations shouldn't begin with "Yes", nor "Maybe", which is worse than useless. They should most often begin with "No" and giving permission for the other party to say "no."

In his book "Start with No", Jim Camp informs us that theories of negotiation like "Win-Win" are pure...
click here to read more »

Humour

Misunderstandings between English speakers and Spanish and French speakers.

English speaker says: "I hear what you say."

English speaker really means: "I disagree and do not want any more discussion."

Spanish/French speaker understands: "He accepts my point of view."
click here to read more »

Jack Dee - second chance

In case you didn't need a laugh a moment ago, here is a second chance for you to see Jack Dee. If you haven't seen this video already, you will hear how 'smart' mobile phones leave some people perplexed and frustrated!
take a look here »

I love you too honey!

Be very careful about leaving your mobile phone unattended! You could get a surprise!
watch the video here »

Any comments? Just drop me an email.

Just as a reminder, we specialise in making you look good, feel good and sound good when you speak English in a presentation, in a meeting or on the telephone. Give us a call or drop us an email.

I would very much appreciate your feedback about this Newsletter and any questions or suggestions that you have. Also, please let me know if you like the exercises that I started to include in the last two or three Newsletters. Do feel free to write in your own language, or in English if you prefer.

Kind regards,
Albert